This is the next post in the series covering the trip to Hong Kong (HKG) with my son Alex.  Previous posts in this series:

Delta One 767-300 Atlanta to Seattle

SEA Arrival

Our arrival in Seattle (SEA) was an hour late due to the late departure from Atlanta (ATL). The flight from ATL parked at the Delta S gates.  After deplaning we still had time to visit a lounge before the flight to HKG.

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S gates at SEA primarily serve international flights and wide-body aircraft

The Amex Centurion (Studio) Lounge

Through a targeted offer Alex had recently acquired an American Express Platinum card with a 100,000 point sign-up bonus.  The Platinum card benefits include access to Amex Centurion Lounges as well as Delta SkyClubs when flying Delta.  We decided to check out the Centurion Studio on the B Concourse.  20160810_135711_resized

Centurion lounges can often be crowded because they are so much better than airline domestic lounges.  The Centurion Studio at SEA is particularly susceptible to this.  It is much smaller than other Centurion lounges (and lacks some of the services in other Centurion lounges like free massages) – hence the term “Studio.”  We entered, found it too crowded, and immediately headed to the Delta SkyClub on the S Concourse.

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The Centurion Studio at SEA is a very nice space with better food and beverages than lounges of US airlines

Amex plans to expand this lounge.  Until then, unless you catch the Centurion Studio on an unusually light day, it is best to visit the SkyClub on the S Concourse or the recently opened SkyClub on the A concourse.  Or in the morning, visit the Alaska Airlines Boardroom to try the excellent pancake machine if you have access.

Delta S Concourse SkyClub

The SkyClub was conveniently located near the departure gate for the flight to Hong Kong.

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S Concourse SkyClub
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This lounge was also busy
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SkyClub snack

The best seating is in the Quiet Room.

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It is so comfortable and quiet that I would be leery of sitting here for fear of falling asleep and missing a flight

Flight 17 Delta One A330-200 Seattle to Hong Kong

Boarding

After a some food and drink in the SkyClub we headed downstairs to Gate S10.  We were among the first to board through the Priority Lane and took our seats in Delta One.

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Gate S10 before departure

At boarding, these were the details on DL Flight 17…20160811_054058_resized

and the aircraft.20160811_024710_resized

A330-200 Delta One Cabin and Seat Features

The A330-200 Delta One seats are comfortable and spacious – much more so than the seats on the 767-300.   The seats are, of course, fully lie flat and all aisle access in a 1-2-1 configuration.  The pitch between seats is 80 inches.  The seat is 21 inches wide.  There is plenty of room for your feet.  The aisle arm rest recesses for takeoff and landing.

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Seat 2J Delta A330-200 with Westin Heavenly bedding
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A soft ottoman for resting your feet

The seat and remote controls are located at eye level near the large video screen that swings out to face the passenger.

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Seat controls and video remote

The ventilation system permits adjusting the amount and direction of ventilation at each seat.

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Adjustable a/c vents and reading lights

These seats lack secure storage for the great amenities Delta provides.

Amenities

For this flight Delta supplied Westin Heavenly bedding that was on each seat at boarding.  Also waiting at the seat were a Tumi amenity kit, Bose noise-cancelling headset, and a large bottle of Dasani water.

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The Tumi bag contains Malin + Goetz hand lotion and lip balm, facial tissues, toothbrush, toothpaste, dental floss, socks, eyeshades, pen, ear plugs, sanitary hand wipe and comb.

Delta supplies slippers.

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On some long international flights Delta is now includes pajamas as a Delta One amenity.

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Delta One pjs

The pjs are very nice, but Delta does not provide a mattress for the seat: so even if you wear the pjs you don’t get the feeling of sleeping in a bed.

The bathrooms in Delta One are small for changing clothes, and the floors aren’t always clean.  Still, the pjs make nice souvenirs.  I find them perfect for wearing around the house in winter.  The pjs keep your clothes fresh if you choose to wear them on board.

Pre-departure Service

After we had settled in the flight attendants offered juice, water or champagne.  Alex and I had champagne.

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Jacquart Brut Mosaique

Departure

Departure to HKG was on Runway 34R (Three Four Right).,

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Turning onto Runway Three Four Right.  Whether pilot or passenger, I love this takeoff view

The designation “34R” means that the runway is aligned on a magnetic heading of approximately 340 degrees and that there is at least one other runway at this airport to the left on the same heading.

The departure took us over Boeing field, which is only a mile or so north of SEA.

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Boeing Field

In-Flight Service

Menus

After reaching cruise altitude, drinks were offered.  Here is the drink menu.20160810_160105-3_resized20160810_160122_resized

Woodford Reserve bourbon is the best of the liquor.  It is my favorite.

The Western menu was:20160810_155751_resized20160810_160036_resized

It is curious that Delta lists Szechuan Pork on the Western menu.

Delta also has Chinese meals.  The menu stated that because Delta puts a limited quantity of them on each flight, it is possible to order a Chinese meal (but not a western meal) up to 24 hours in advance.  The inability to order regular meals in advance is a major chink in Delta’s vaunted passenger service.

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First Meal Service

Dinner began with an appetizer.

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Roasted shrimp, watermelon and feta cheese plus white wine and Woodford

Soup and salad followed.

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Arugula Bread Crumb Salad, Corn and Green Chili Bisque and warm bread and butter

I selected halibut for the entree.

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Halibut with red bell pepper sauce and gingered creamed corn, and snap peas

Next was desert.

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Vanilla ice cream sundae, assorted cheeses, grapes and Porto

The taste and appearance of the meal was excellent.  The halibut was tender and moist.  My only suggestion for Delta would be to ditch the faux wood trays used to serve the soup, salad and entree.  Eating off linen is more elegant.

Cruising and Chilling

After dinner, with almost 13 hours of flight time and over 5,000 miles to travel, there was plenty of time to put the seat into full-flat mode, rest and watch some movies.

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DL17 flight path

The Bose headsets give excellent audio quality for listening to music or watching videos.  They also tune out the ambient engine and wind noise.  The Westin Heavenly bedding made sleeping easy.

Mid-Flight Snack

When I woke I requested a mid-flight snack.

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Antipasto Plate with prosciutto, egg plant, goat cheese, Parmesan dip, and fruit

Arrival Meal

Ninety minutes before landing I rejected the typical western breakfast option and had the sesame chicken and a glass of wine.

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We were very well fed on this flight.

Hong Kong Arrival

Approaching HKG we had a great view.

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Hong Kong Island (bottom), Victoria Harbour (center) and Kowloon (top)

DL 17 landed at HKG at 20:41 which was exactly the estimated time of arrival when we departed SEA.20160811_054058_resized

We had completed the 7,500+ mile journey from Charlotte to Hong Kong and looked forward to exploring this exotic city.

Final Analysis

The quality of an airline’s business class varies depending on the aircraft you are flying.  Delta One is a very good business class product on the A330-200.  Delta One food is great, and the lie-flat, all-aisle-access seating arrangement is state of the art.  Delta One is currently probably the best business class “soft product” of the legacy US airlines.  While the service on some of the premium Asian airlines is unmatched, the Delta One seat on the A330-200 provides a high level of comfort on a long haul flight.  The seat could benefit from secure storage space for personal items.

Additional posts about this trip:

Delta One 767-300 Atlanta to Seattle

Trip Report – Airport Express Hong Kong International Airport

Hong Kong, Lantau Island & Macao, Picture Review

Hotel Reviews – Grand Hyatt Hong Kong and Hyatt Regency Tsim Tsa Tsui

China Eastern Airlines A320 Business Class Hong Kong to Shanghai

Delta One 747-400 Upper Deck, Shanghai to Detroit

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