I had booked Cathay Pacific (CX) business class for the trip to Phuket, Thailand. I flew from Charlotte, NC to EWR in first class on American AIrlines (AA) to connect to the flight tot HKG.
I spent the time at EWR in the British Airways Galleries lounge that is also used by Cathay Pacific and other OneWorld carriers. After a couple of hours in the British Airways Galleries lounge it was time to board the flight to Hong Kong.
The departure gate was a short walk from the lounge through a small duty-free sales area.
The flight was posted as departing from Gate 54. Business class was boarding separately at Gate 53.
I was looking forward to this flight because it was my first experience with Cathay Pacific trans Pacific business class. I’ve flown Cathay in first class across the Pacific and enjoyed the trip immensely.
CX 899 was on a three-class 777-300ER. There are 40 business class seats in two cabins, 32 premium economy seats, and 268 economy class seats.
I think dividing business class into two medium sized cabins is better than having one tiny cabin and one giant one as American Airlines does.
When I got to my seat, 12K, a window seat in the second row of the first business class cabin, I could see that the seat on CX 777-300s is virtually identical to the seat AA uses on the same plane.
There is a storage compartment for the headphones and under the side console. The ottoman provides plenty of space for resting feet.
These seats are roomy and comfortable. The seat pitch (the distance between a point on a seat and the same point on the seat in front) for these CX business class seats is 82 inches. The width is 21 inches.
Seat controls, video remote, a/c power, video inputs and personal lighting are all easily accessible at eye level.
Storage is available in the headphone compartment, on the triangular side console and in an open area below the console.
The seat includes a compartment for shoes with a sliding door on the floor below the armrest.
CX provides a pillow and warm comforter, pajamas, amenity kit, noise cancelling headphones, and slippers. Unlike AA 777-300s though, CX did not have a mattress for the seat. The AA mattresses are so thin, it is not like there is one anyway.
Departure from EWR
As everyone was settling in the lead flight attendant came by to introduce herself and check on the well being of each business class passenger. The other flight attendants offered beverages including champagne.
The EWR departure was on runway 22R (two two right). Once we were in the air, there was a good view of New York City.
I was surprised to see that we soon turned to the northeast. Flights to Asia from the US, even those departing from the east coast, usually fly west.
Fifty minutes after takeoff the FAs offered beverages followed by supper.
I had the chicken dish for supper. It was good but not outstanding. Perhaps because the flight was departing at 01:00, the meal was served all at once to provide more time for sleep.
For a mid-flight snack I had the CX cheeseburger.
The pre arrival meal.
All of the food tasted great. It was prepared and served correctly. The service was attentive and pleasant. Even with 40 seats in business class the FAs provided a level of service nearly equal to the service I experienced in Cathay Pacific first class.
The bathrooms are also similar to those on the AA 777-300.
CX provides Jurlique cleanser and body and hand lotion. The artificial flower is a nice touch.
The AV system has good video, audio and flight following options. The system is huge and is worth exploring because I always seem to discover new features.
On this flight I looked at the shopping menu, something I usually have no interest in, and found that there was a site for purchasing a Hong Kong Airport Express ticket for the trip from HKG into the city. I always like to take this convenient and inexpensive way to get to the city.
While it is easy to purchase this ticket after landing, buying onboard is even better.
The CX av system also displays info on the arrival at HKG.
My connecting flight to Phuket, Thailand would be departing from gate 508.
Another feature of the AV system is the external camera. US airlines refuse to instal this option on their planes (legal issues perhaps). I love watching takeoff and landing with these cameras.
Final Thoughts and Comparison to American Airlines 777-300s
Surprisingly AA comes out well in this comparison. The seats are identical. AA provides a mattress for sleeping while CX does not. The taste and quality of food was about the same, although AA’s service was more elaborate than on this late-night flight. For me the alcoholic selection is better by virtue of having Johnnie Walker Gold on CX versus the 12 year Glenlivet on AA. Others can make their own judgements on the wine and other alcoholic beverages.. I certainly would have appreciated the Krug champagne served in first class on CX. Service on AA can be quite good, but the service on CX is more uniform and seems to be more genuinely pleasant and considerate.
Other posts about the trip to Phuket Thailand: