Hotel Review – Sheraton Four Points Milano

Depending on how much you travel and the amount of value you place on the benefits status in those programs provide, hotel frequent guest programs can provide compelling reasons to favor program hotels.  In this case, the Marriott Bonvoy guest program was the main reason for selecting the Sheraton Four Points Milano from among the many hotels in that wonderful city.  The seven nights would put me over 75 credited Marriott nights for the year.  That mark entitles members to a choice benefit that I intended to use to select a free night award that could be used at most Marriott properties worldwide.  Not a big deal, but it beats a poke in the eye with a sharp stick.

Location

The Four Points is located in urban Milano not far from Milano Centrale Stazione.  Getting there from Malpensa airport is easy.  The airport bus route terminates at Piazza Quattro Novembre next to Milano Centrale Stazione.

From the station, getting to the Four Points is only a five-minute walk.  Head down the Via Galvani and turn left on Via Gerolamo Cardano.  You can’t miss it.  Just past the Hilton on Via Galvani there is a large sign pointing to the Four Points.

Check In

I arrived at the hotel just after 10:00.  Normal check in is at 15:00.  Marriott Ambassador members have access to Your24, which in theory allows checking in at any hour of the day, with hotel approval.  Although my ambassador was unable to confirm with the hotel check in at 10:00, the staff new about my early arrival.  The clerk at the desk advised that a room would be ready soon and asked me to take a seat.

At about 11:00, the clerk said a room was ready.  I was assigned to a Premium Room with a king bed.  Marriott Bonvoy Platinum members and above are entitled to be upgraded to a standard suite if one is available at check in.  The fact that my room was not upgraded to one of the 11 suites was not surprising given my seven-night stay and the fact that a suite must be available for all nights for the suite upgrade to go through.

Premium Room

Including the bath, all of the 228 non suite rooms in the hotel are approximately 25 square meters in size.

The other room features included a flat-screen TV, small desk, closet, minibar and safe.

The bathroom was large and contained a separate tub and shower and a bidet.

Several times during the stay the TV displayed a message that the system was under maintenance.  It stopped working with about three nights left in the stay.  Maintenance was unable to fix it so I asked to be moved to another room.  The hotel said a suite was available.  Sweet!

Suite

Suites are about 37 square meters in size.  They have a living room with a sofa bed, TV,   and large desk.

 

The suite bedroom has a king bed, large desk, and TV.

Dining

At check in Marriott Platinums and above can choose to receive a breakfast benefit, bonus points, or a welcome gift.  Marriott only gives 250 bonus points for a Four Points stay.  The clerk also offered breakfast for 12 Euro/day.  For a seven night stay, selecting the free breakfast option over 250 measly Marriott points or a trivial welcome gift was a no brainer.

As a Marriott Ambassador member, I received a coupon for a one-time 50% discount on the evening buffet in the lobby lounge.  The buffet appears to give guests a bit of the “aperitif experience” that many Milanese experience after work.

I visited a restaurant across a walkway from the lobby.  It is unaffiliated with the hotel but I’m including it because the hotel WiFi worked in this restaurant.

The meal was just over 40 Euros.  I recommend this restaurant for its convenient location and reasonable price.

Other Features

The Four Points has a well-equipped fitness center.

The 12th floor is set up for receptions and conferences.

The Four Points has several elevators but they are all tiny.  The neat things is when using the key card to call the elevator, a display then tells you which elevator to take.

Other services include 24-hour room service, fast WiFi, laundry, and a currency exchange.  I ordered room service once. It was delivered within 30 minutes as promised and the order was correct.  A feature of this hotel that is unique in my experience is the garage has three spaces for free charging of electric cars.  There are numerous  restaurants, shops, grocery stores, as well as bus and metro service in the immediate area.

Overall Impression

The Four Points Milano is a very good moderately priced hotel in central Milan, Italy.  The location is easy to get to from the airport, and it is close to the central train station where two of the five metro lines connect.  Rooms are not huge but are larger than many hotel rooms in Europe.  I found the front desk staff was responsive, efficient and very helpful with questions about Milan and local attractions.  My stay was quite enjoyable, and I’d recommend this hotel especially for those in the Marriott frequent guest program although others will find good value there, too.