On July 25, 2022, Delta Air Lines Flight 9923, a 10-hour flight from New York (JFK) to Accra, Ghana (ACC) experienced an imbalance in the fuel levels in the wing tanks that forced it to turn around mid Atlantic and return to JFK. I have seen no explanation of the cause of the imbalance.

This is the flight track of DL9923 provided by Flight Aware.
A YouTube star, Xiaoma, whose real name is Arieh Smith, was aboard and provided a first-hand account of the situation.
According to Smith, two hours out of New York a pilot came into the cabin to look out of windows at the right wing. That was the passenger’s first clue of potential trouble. 30 minutes later, the captain executed a 180º right turn and announced that the flight was returning to JFK because of a “fuel problem.” Smith reported that the passengers thought they were going to run out of fuel and were pretty tense on the 2.5 hour return to JFK. He even made a farewell video onboard.
To make matters worse, as you can see from the Flight Aware radar track above, thunderstorms were all around New York City. Because the crew wanted to land asap, they declared an emergency to get priority landing clearance. Their flight path was right through the storms. The approach was no doubt a bumpy one. That added to the anxiety the passengers were already feeling.
The landing was normal except that fire trucks and ambulances lined the runway and followed the plane to the gate. Passengers disembarked normally. Smith’s video shows him stopping to talk with the crew on the flight deck. The captain was very accommodating and explained why the flight turned around.
Interestingly, Smith reported that as the flight was nearing New York passengers began receiving emails from Delta notifying them that they had received complimentary meal vouchers and apologizing for the inconvenience on the flight.
Final Thoughts
I’ve been on two flights that had to return to land. One involved a flight out of Detroit (DTW) on a Delta ERJ 145 about 25 years ago. There was a loud bump during the takeoff roll. Once we were airborne, the captain announced that we might have blown a tire and would return to DTW. We flew around for a while (in order to burn fuel so as not to exceed the maximum landing weight for the aircraft I assume).
We flew low and slow over DTW with the landing gear extended so the tower could get a look at the plane and gear with binoculars. The pilot said the visual inspection showed nothing unusual but was inconclusive. I could see that the runway we were to land on was lined with emergency vehicles. Surprisingly, that was more reassuring than frightening. The other reassuring part was I was sitting by the window in the exit row. In the event of an emergency evacuation, if anybody was going to get off the plane, I’d be the first.
The landing was normal. Nevertheless, a long line of fire trucks and ambulances followed our little commuter jet to the gate.
I mentioned the other incident before. It happened at night over Lake Michigan returning to Indianapolis from a Civil Air Patrol mission to Chicago. I was flying right seat in a Cessna 172. We took off from Palwaukee Airport on the northside of Chicago. After being over the lake for a few minutes, we lost all cockpit lighting. We returned to Palwaukee and landed without any problem. On the ramp we could see that the master switch was not properly engaged. That’s the only time I’ve seen that happen.
Once more we took off for home. That’s when a bad night took a turn for the better. Air Traffic Control changed our flight plan and sent us directly over Chicago O’hare International (ORD) at 3,500′ msl. The night was cold and clear. We had a great view of one of the busiest airports in the world.
Comparing the two incidents, I would much rather be a pilot than a passenger when an emergency happens.
Have you been on a flight that experienced an issue that caused the plane to return or divert to another airport?
ive never been on a plane when there was an emergency on board. I dont think i’d enjoy that!
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Totally understandable!
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How scary! I’ve never been in that situation, but I guess it happens more often than we know. Thank goodness for highly trained flight crews.
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Judging by the comments, situations like this happen more than I thought. Fortunately, good flight crews and sturdy planes get us through the instances when problems crop up.
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I have luckily never been on a plane that turned around. I would be pretty nervous, but would have to trust the pilots know what they’re doing.
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I hope your good fortune holds. Pilots know what they are doing and they have a vested interest in not crashing too. 😄
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Yikes. A case of a little bit of knowledge being a bad thing. I was flying for business on a Dash-8 turbo prop between Medicine Hat and Calgary on a Thursday before Easter weekend. The incoming flight landed late and as it did so, I saw a puff of smoke and assumed it was from the wet runway caused by a blizzard earlier that day. We boarded late and took off late and once up in the air, I looked out the window and something seemed off. After a bit more time, with Medicine Hat lights in my view. 20 minutes later, the pilot came on to say we were turning back due to mechanical issues. We landed hard, but without issue and as we rolled to the terminal, I saw flashing lights and crash trucks all in position to respond. Turned out, they suspected a rubber shrapnel from a tire which blew on takeoff had damaged the hydraulics and were worried the gear may collapse on landing. We ended up having to drive the 3 hours back to Calgary to catch our flights home. This was actually the 2nd near death of the day, as my incoming flight had tried to land in a white out blizzard and had to turn back to Calgary. Air travel is great when it works. Happy Wednesday John. Allan
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Thanks for letting us know about these amazing experiences, Allan! After a day like that, I’d think long and hard about getting on another airplane.😉 I believe shrapnel from a blown tire caused the Concorde crash in Paris and caused the cancellation of all Concorde flights.
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After that work travel day, I sat down the next day at a keyboard to write my victim impact statement. The Dash 8 is a very “bullet proof” aircraft, but not on this day. The attempted flight in the AM was nerve wracking. It was on a Beechcraft King Air. By the midway point of this short flight, snow and ice were building up on the leading edges of the wing. The blizzard was so bad at Medicine Hat (VFR terminal), there was no visibility until we were 300 feet off the deck. The aircraft was swinging wildly, so the pilot says, I’ll try the approach from the other direction. I said, No, PLEASE DON’T. Same result. Back to YYC to wait for an hour and a half and try again. 2 incidents in the same day and I did not buy a lottery ticket. 😊
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The Dash 8 is a high wing aircraft so at least any damage from a blown tire should have been visible from the cabin. King Airs are one of the best and most popular light twins. It was one of my dream airplanes, but no airplane does well in icing conditions and instrument approaches to minimums. If that ever happens again buy a couple of lottery tickets for me.
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“74 Pilot” covered this incident on his YouTube channel. I watched the video yesterday.
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Thanks for the tip. I’ll look into that. Did he know what caused the fuel imbalance?
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Kelsey didn’t elaborate on that.
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Okay. Thanks!
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In 2017 our plane was diverted to an abandoned airstrip outside Dubai (flying Emirates), because there were heavy thunderstorms that created a massive backlog on flights trying to land. We sat in the plane for 5 hours before we could land on the actual Dubai Airport. We made our connecting flight with a few minutes to spare, but needless to say that we landed in Madrid without our luggage.
And then of course, the recent incident in Cape Town … but fortunately we were still able to stop just before the plane could leave the ground. I’m not sure whether you have read this, but in case you want to find out how patient we can be, you can read it here (http://wetanddustyroads.com/2022/06/09/langebaan-to-east-london/) 😊.
I am always a bit stressed when we fly … and then I must just remind myself it’s still far safer than to travel by car.
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Wow! The Cape Town incident on the Cape Town flight was very serious. Takeoff is the worst time to lose an engine. And then to have the other things happen, too. The gods were conspiring against you that day.😃
I had a similar experience on a flight from Johannesburg to Atlanta. The captain suddenly stopped our takeoff roll and returned to the gate because a cargo door warning light came on. It was a faulty warning light but we were delayed for over an hour. The 16 hour flight wound up taking 18 hours. I was in economy but luckily had a row to myself on this flight.
Thanks for sharing your experiences. Flying is the safest form of travel. There are still scary incidents from time to time.
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Coming home one Xmas from Jeddah on a tri jet we had engine failure not long after take off and the plane briefly plummeted, really scary. KLM flight pilot came on said what had happened and we landed in Cairo dunno why we carried on probably easier to fly on 2 engines and burn fuel rather than dump fuel and land back in Saudi, 3 free days in Cairo that’s ample.
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A real emergency like that would be really scary. I’d prefer another way to experience my first trip to Egypt. 😄 Since the flight was originally going elsewhere, I wonder if there were any problems with immigration in Egypt. Thanks for sharing, and it is great you got a nice vacation put of that situation.
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There was problems they put an armed guard outside the plane with the doors open incase one of us decided to jump, though looking at the state of his uniform and his rifle I’m not sure anything would have worked. 2 hours wait then escorted into terminal where all passports went into a trough and more waiting, all over the top as who would want to disappear into Cairo’s illegal immigrant society.
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Ha! Thanks for the info. That was a flight to remember for sure!😄
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I lve airplanes, but it must be terrible to live an aerial incident.
Thank’s for share ,John.
Great day!
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Your comment is much appreciated Elvira! Flights without incidents are certainly preferable aren’t they?
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Thank’s, John! Ofcourse!
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