Japan Airlines Business Class 787-8 Bangkok, Thailand (BKK) to Tokyo, Japan (NRT)

I was looking forward to this trip because it was my first ride on a Japan Airlines 787.  And I love 787s because of the electronically dimmable windows and higher cabin pressure.

I’ve flown Japan Airlines in economy on several occasions, and was impressed with the service and comfort.  I flew Japan Airlines first class about one year ago.  Japan Airlines 777-300 First Class New York to Tokyo – Part 2

This flight, JL 708, was scheduled for six hours and five minutes to cover 2,889 miles from BKK to NRT.

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JL 708 BKK-NRT flight path

Japan Airlines was one of the first airlines to fly the 787-8.  This  version has 42 angled-flat seats in business class and 144 seats in economy.  That’s not many passengers on a widebody aircraft.

Japan Airlines 787-8 Business-Class Cabin

Business class is divided into two cabins.  I sat in a bulkhead row in the forward cabin.

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Forward business class cabin

I generally prefer window seats to admire the views on takeoff and landing.  When business class is configured 2-2-2, as on this flight, I usually choose a middle seat to ensure no one needs to step over me to get up or vice versa.

Bulkhead rows are perfectly acceptable in business class because you don’t have people using the bulkhead row as a passageway as often happens in economy.

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In business class no one can recline into you, but the extra room in front of this  bulkhead seat is still appreciated.

The only risk is that you could have a baby next to you as these rows are setup to accommodate bassinets.  I think it is a small risk as I cannot recall ever encountering a bassinette in business class.

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Bulkhead window seats. I would have thought Japanese would be more careful with their feet.

Notice the curtains at the entryways to the cabin.  The flight attendants (FAs) kept them closed during flight to block light and noise and commotion from the galley.

The Japan Airlines 787-8 Business-Class Seat

The seat dimensions are 60 inches in pitch and 22 inches in width.  The seat is angled flat not lie flat.  On this short (relatively) five-hour flight to NRT I did not try the angled flat position: however, others report that it is not comfortable.  These days a fully lie flat seat is required in business class.  At some point Japan Airlines will update the interior of its 787-8s to include this now required feature.

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Japan Airlines 787-8 seats 1D and G. Myseat was 1D, the seat on the right.

The seat controls are located on the armrest by the aisle.  They feature three preset positions, adjustable lumbar support, and massage functions.img_3578

The pocket under the middle console serves as the only storage available at the seat.

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Side pocket storage and video controller

The tray table is stored in the console between the seats.  It can be easily extracted and positioned although doing so requires removing any items placed on the console.

The audio-video screen in the bulkhead rows flips up from a compartment between the seats.img_3605

The drawback to having a flip-up screen is it must be stowed for takeoff and landing thereby reducing useable viewing time.

A reading light is located overhead and also on a head-high flexible stem.img_3581

An individual ventilation outlet is located next to the overhead ight.img_3617

Amenities

When I boarded each seat had a small pillow and blanket.IMG_3572 (2)

On this flight Japan Airlines did not provide an amenity kit as such.  Instead, the FAs let each passenger select from a basket of “goodies.”

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Ear plugs, sleep mask, and eye refresher

In addition, dental kits and mouthwash were available in the business class lavs.img_3613

The magazine pocket was stocked with slippers and a very handy shoe horn.img_3582

Noise cancelling headsets.img_3579

Business-class passengers were also offered a kind of over shirt rather than pjs.

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With only one button, I’m sure this “jacket” is meant to be worn over clothes.

Audio-Video System

The AV system is more than adequate.  There’s the usual selection of movies and tunes plus live news and decent flight-following options but no heads-up display. IMG_3588

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Service

Pre-departure drinks were offered as usual.IMG_3586

After takeoff more beverages and snacks were offered.img_3587

Only one meal was served on the flight.

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Grilled king prawn and scallop appetizer

I selected the roasted chicken entree and a glass of Chateau Simard merlot.  img_3596

Bread pudding was the desert.img_3599

Before landing I sampled one of the Japan Airlines Anytime Snacks, Champon de Sky noodles.

The FAs did an impeccable job with the service and the food was very good although Japan Airlines was not putting its best foot forward on this short flight.

Arriving at NRT we parked at the main terminal, and I visited the Japan Airlines First Class Lounge before the next highly anticipated flight – a new Japan Airlines 787-9 to Boston.  That will be the next post.

Flight Summary

I was overall very pleased with the relatively short 787-8 flight to NRT.  The FAs porvided outstanding service, and for this flight the seat was roomy and comfortable.  Others report that the angled lie-flat seat is not good for sleeping.  It was clear though that the 2-2-2 seating arrangement would not provide much privacy if you had a seatmate.

 

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