Airlines want passengers on international flights to arrive at the airport as much as three hours prior to scheduled departure.  But most folks have better things to do with their time than waiting in an airport for a few hours and hoping their flight departs on time.  The ANA Suite Lounge at Haneda Airport is a lounge that makes waiting for departure a pleasure.  This post shows the lengths to which an airline like All Nippon Airways (ANA) will go to ensure that its biggest spenders can pass the time waiting, working, and relaxing in comfort and luxury.

Other post from a spectacular trip to Japan during sakura season:

United Airlines Polaris Lounge, Chicago, Il – Lounge Review
Flight Review – ANA First Class 777-300ER, Chicago, IL to Tokyo, Japan (HND)
Tokyo Hotel Review – The b Akasaka-Mitsuke Hotel
The Ritz Carlton Tokyo – Hotel Review
My First Sakura Season -Photo Review
Shinjuku Walking Tour
Mt. Fuji Tour Review
Japan Airlines Diamond Premier Lounge Tokyo, Japan (HND)
Flight Review – Japan Airlines 777-300 Economy Class, Tokyo, Japan (HND) to Naha (Okinawa), Japan (OKA)
Hacksaw Ridge And Shuri Castle WWII Battle Sites – Okinawa, Japan
Japanese World War II Underground Naval Headquarters And Museum
Japan Airlines Diamond Premier Lounge Naha, Okinawa (OKA)

Hotel Review – Royal Park Hotel, Tokyo Haneda (HND)
Lounge Review – ANA First Class Lounge Tokyo, Japan (HND)
Flight Review – ANA First Class 777-300 Tokyo, Japan (HND) to Chicago, IL (ORD)

ANA Suite Lounge Location, Access and Hours

My ANA flight in first class was departing in the morning.  After a good night’s sleep at  the Royal Park Hotel inside the Haneda Airport international terminal, I visited the the ANA Suite Lounge near Gate 110.  There is another ANA Suite Lounge at Gate 114.  I was flying in first class thanks to ANA’s great deal utilizing only 120,000 ANA miles round trip  for first class between Chicago and Tokyo.

20190908_181014

Eligible customers are:

  • First Class customers on ANA and/or Star Alliance member carrier international flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
  • ANA Diamond Service members on ANA and/or Star Alliance member carrier operated flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
  • ANA Diamond Service members may bring in up to three additional guests in exchange for miles or upgrade points.

The lounge is open from 5:00 AM – until departure of the final ANA-operated flight of the day.

The lounge is one floor above the concourse.  It shares an entrance with the ANA Lounge for business class.20190908_181409

Lounge Features

For my stay, the best feature of the Suite Lounge was the luxurious seating and service.  After presenting my boarding pass to the gracious agents at the check-in desk,  I looked for a place to sit.

Here is a diagram of the lounge layout. 20190908_181551

The lounge was surprisingly busy, but I found a quiet spot with comfortable seating near the windows.20190908_182235

As soon as I sat down, an attendant presented a moist towel and asked for my drink order.  I had champagne, of course, Compte de Brimont Premier Cru Blanc de Blancs to be precise.

20190908_18370520190908_183814

The lounge has semi-private sitting suites.  They were occupied when I arrived.  The attendant added my name to the waiting list and notified me when a suite became  available. 20190922_20575020190908_190131

The suites are individual cubicles with a TV, headphones, small table, power outlets and a comfortable armchair and ottoman.

20190908_190229

These seats offer exceptional privacy.  The armchair and TV make them your own personal man/woman cave.  The attendant brought another glass of champagne and I went to look at the food options.

Food and Beverages

Here are the choices of champagne, wine, beer, spirits, coffee, tea, and soft drinks:

20190908_182001 (1)

20190908_182115 (1)20190908_182400

I stuck with champagne but the other alcoholic beverages would have been tempting later in the day.

20190908_183429
I love the beer pouring machines in Japan.

20190408_083338 (1)

In the morning, a wide variety of food including salads, pastries, hot entrees, congee, and fruit, is available on buffets and from a a noodle bar.20190908_18325520190908_18572120190908_185831

The a la carte restaurant is open in the evenings.  It boasts some delicious items like wagyu beef.  Too bad it was closed during my visit.

20190908_183125
Dining area

Other Features and Services

The ANA Suite Lounge has several different areas foe sitting and working.20190908_18540320190922_205928

20190908_181740
Private rooms for calls or work.

Guests can request assistance from the concierge.  And there are showers, a business center and a smoking room.  WiFi, newspapers and magazines and flight information displays are also available.

20190908_190520
Concierge
20190908_190400
Men’s bathroom

Overall Impression

The ANA Suite Lounge at Haneda Airport is a lounge that makes waiting for departure a pleasure.  I have never received better service from the attendants in the seating areas.  Even though the lounge was somewhat crowded, attendants  anticipated my needs and quickly responding to requests. Seating, beverages, and buffet are on par with the finest first class lounges.

The Suite Lounge would be even better if a la carte dining was available all day, and if it offered spa services like the Qantas First Lounge at Sydney, Australia (SYD).  Some desire personal escorts to the gate like Air France or Lufthansa first-class lounges.  But the gates are so close, that seems unnecessary here.

 

Advertisements